Have questions? Please call 717.856.0843 & speak to one of our experienced staff who will be happy to assist you further.
All KOI & Goldfish purchases are shipped to your door with via UPS Next Day Service.
Shipping charges are Flat Rate on all fish purchases.There is no extra charge for combining multiple fish into one shipment. There is no limit on the number of fish which can be combined into one shipment.
$24.99 Shipping - CT, DC, DE, MD, NJ, NY, OH, PA, VA, WV
$34.99 Shipping - MA, NC, NH, RI, VT
$44.99 Shipping - AL, AZ, AR, CA, CO, FL, GA, ID, IL, IN, IA, KS, KY, LA, ME, MI, MN, MS, MO, MT, NE, NV, NM, ND, OK, OR, SC, SD, TN, TX, UT, WA, WI, WY
$59.99 Shipping - AK
Shipping is not available to Hawaii
Your order will be shipped the next available day after your order has been placed. Shipping days are Monday through Thursday for delivery Tuesday through Friday.
Saturday delivery is available to most areas for an additional $20 charge. Please contact us either before or immediately after placing your order so we can check Saturday delivery availability in your area. We will bill you for the extra $20 charge either through PayPal or your Credit card, whichever you prefer.
If you need to receive your fish on a certain day, please put your request in the "Order Instructions" section during the Checkout process. You may also contact us after your order has been placed with your request. Please note that depending on the time of day your order is placed we may immediately package and ship your fish so please contact us right away with your shipping request. We will gladly hold your fish for up to 7 days before shipping.
Tracking Your Order: You will receive a shipment notification email containing your tracking number on the day that your order is being shipped. You can also view the status of your order and find your tracking number by Logging into your account and clicking "View Order Status" from the account menu. Pleasecontact us if you are not sure when your order will ship or if you do not receive a tracking number.
Acclimating New Fish: Detailed instructions on how to acclimate your new fish are included with your shipment. You can also view the instructions here.
Free Shipping on all Fish Food Purchases: Fish food orders are shipped via UPS Ground, FedEx Ground or USPS. You will receive a shipment notification email containing your tracking number and shipping method when your food order has shipped.