One or our loyal customers was kind enough to take this video of her unpacking her order of 4 Koi last month. The order was shipped to her via FedEx Overnight and was delivered right on time. All 4 Koi were happy,healthy & stress free.
If you're unsure about ordering fish from us and having them shipped rest assured this is almost always the same condition all fish orders are received. We receive no complaints regarding our packaging and shipping process. All orders are professionally packaged and shipped Overnight. Fish are packed late in the day to minimize the time spent in the shipping container. We package the fish in specially prepared chilled shipping water. They are double bagged, insulated and an ice pack is included to keep the fish nice and cool during shipping. Give us a try today and you won't be disappointed!!!